Last updated: August 2026
M&Co Homes ("we", "us", "our") respects your privacy and is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store and disclose personal information when you use this website or otherwise deal with us.
When you submit an enquiry through our contact form, we may collect: your name, phone number, email address, suburb, project type, timeframe, estimated budget, and any details you provide about your project. We do not collect sensitive information (as defined under the Privacy Act) through this website.
We may also automatically collect limited technical information (such as browser type and general usage data) if analytics tools are enabled on this site, for the purpose of understanding how the website is used.
We collect personal information directly from you when you fill out our enquiry form, call, email, or otherwise contact us. We do not knowingly collect personal information from children, and this website is not directed at children.
We use the personal information you provide to: respond to your enquiry and provide a quote, communicate with you about your project, maintain records of our dealings with clients and prospective clients, and improve our services and this website. We do not use your personal information for any purpose you would not reasonably expect.
We do not sell or rent your personal information. We may disclose personal information to third-party service providers who help us operate our business and this website, such as our website hosting provider and form-submission service, and, where you have given us your details for this purpose, to our customer relationship management (CRM) system. These providers are only permitted to use your information to provide services to us.
We do not otherwise share your personal information with third parties unless required or authorised by law, or with your consent.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. Personal information submitted through our enquiry form is stored by our website hosting and form-processing provider, and may also be recorded in our own business records or CRM system.
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, and to request that it be corrected if it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, contact us using the details below.
This website may use cookies or similar technologies (for example, through analytics or review-widget services) to help us understand how the site is used and to display features such as customer reviews. You can control or disable cookies through your browser settings, though some features of the site may not function as intended if you do so.
If you have a concern about how we have handled your personal information, please contact us first using the details below so we can try to resolve it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this privacy policy from time to time. The updated version will be posted on this page with a revised "last updated" date.
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
M&Co Homes
ABN 21 699 747 218
Phone: +61 478 670 323
Email: admin@mco-homes.com
This is a general privacy policy template and does not constitute legal advice. We recommend having it reviewed by a qualified professional before relying on it, particularly if your data handling practices change (for example, if you add analytics, a CRM integration, or other third-party tools not described above).
